SAP Table - CCM_NAVAREA

SAP TableCCM_NAVAREA
DescriptionCCM Navigation Area Profile
Table TypeTRANSP
Delivery ClassE
Main CategoryCustomer Service
Sub CategoryCustomer Interaction

SAP Customer Interaction Tables

TableDescriptionModule
CCMAC_TCall center management activity code descriptionCS-CI
CICPROFMASTER_TCustomer Interaction Profile Master TextCS-CI
CCMCCONT_TCCM Component Container TextCS-CI
ECCPCALLBACKRVTReasons for callback (texts)CS-CI
EWFCONTFront Office Configuration: TextCS-CI
CSRCCONSTANTOnline BDC constant value source mapCS-CI
COMAPOnline BDC output mapping from message table to containerCS-CI
CRM_CIC_DEFWSSLDefault Workspace Profile SlotCS-CI
CCMIFIMPLClasses that implement different modules of the CICCS-CI
ECCPCALLBACKRVReasons for callbackCS-CI

Full List of SAP Customer Interaction Tables