SAP Table - CCM_NAVAREA

SAP TableCCM_NAVAREA
DescriptionCCM Navigation Area Profile
Table TypeTRANSP
Delivery ClassE
Main CategoryCustomer Service
Sub CategoryCustomer Interaction

SAP Customer Interaction Tables

TableDescriptionModule
CCMCLBDCall center callback user optionsCS-CI
CICPROFILESCustomer interaction center profilesCS-CI
CCMCTIQUEUECall center queuesCS-CI
CCMCTIBKEYCall center telephony control button keysCS-CI
CCMACTIONOBJAssign transactions to object types - usage restrictionCS-CI
CCMCLBSCall center callback - WholeCS-CI
CICCCONFVARIDCustomer Interaction Center Component VariantsCS-CI
CCMCSEARCHMAPMatchcode mapping for CCM contact searchCS-CI
CICFHCASSNCall center framework hidden component modulesCS-CI
EWBWEBGUIITSITS Basic Address for Method Inplace-Calls in the CICCS-CI

Full List of SAP Customer Interaction Tables