Interaction Center WebClient (CA-GTF-IC) Sub-Module Wise Tcodes

SAP Interaction Center WebClient (CA-GTF-IC) Tcodes

TcodeDescriptionModule
CRMC_IC_ACPROFDefine Activity Clipboard ProfilesCA-GTF-IC
CRMC_IC_ACTIONPROFCopy/Delete Launch TransactionsCA-GTF-IC
CRMC_IC_ACTIONWZConfigure Transaction LauncherCA-GTF-IC
CRMC_IC_ACTPROFActivity Clipboard Technical ProfileCA-GTF-IC
CRMC_IC_ALERTMODELERDefine Alerts and Alert ProfilesCA-GTF-IC
CRMC_IC_BOLBORDefine BOL/BOR MappingCA-GTF-IC
CRMC_IC_BROADIC WebClient Broadcast CustomizingCA-GTF-IC
CRMC_IC_CHATDefine Chat ProfilesCA-GTF-IC
CRMC_IC_EMAILDefine E-Mail ProfilesCA-GTF-IC
CRMC_IC_EMAIL_BASDefine E-Mail ProfilesCA-GTF-IC
CRMC_IC_EVENTINGDefine Event ClassesCA-GTF-IC
CRMC_IC_FROMGRPDefine Outgoing Address GroupsCA-GTF-IC
CRMC_IC_HEARTBEATDefine Heartbeat Check ProfileCA-GTF-IC
CRMC_IC_KSPROFDefine Knowledge Search ProfilesCA-GTF-IC
CRMC_IC_LTX_URLSDefine URLs and ParametersCA-GTF-IC
CRMC_IC_MAINDefine IC WebClient ProfilesCA-GTF-IC
CRMC_IC_MCM_CCPRODefine Com Mgmt Software ProfilesCA-GTF-IC
CRMC_IC_NAVBAR_PERMDefine Navigation Bar ProfilesCA-GTF-IC
CRMC_IC_PMASTERDefine Function ProfilesCA-GTF-IC
CRMC_IC_RESPNGRPDefine Standard Response GroupsCA-GTF-IC
CRMC_IC_SCRIPTMaintain Interactive Scripting ProfCA-GTF-IC
CRMC_IC_TLBBTNDefine Toolbar ButtonsCA-GTF-IC
CRMC_IC_TLBPROFDefine Toolbar ProfilesCA-GTF-IC
CRMC_XMLEDITORStart XML Editor for SpiceCA-GTF-IC
Show More CA-GTF-IC Transaction Codes

SAP Activity Clipboard Tcodes

TcodeDescriptionModule
CRMS_IC_CROSS_SYSTransaction Launcher Logical SystemsCA-GTF-IC-ACC
CRM_CIC_RABOXRemote Action Box via SAPGui for HTMCA-GTF-IC-ACC
IC_LTXRemote Part of Launch TransactionCA-GTF-IC-ACC
IC_LTXERemote Part of Launch TransactionCA-GTF-IC-ACC

SAP Communication Channel Tcodes

TcodeDescriptionModule
CRMM_BCB_ADMMaintain ConnectionsCA-GTF-IC-CHA
CRMM_IC_MCM_CCADMMaintain System SettingsCA-GTF-IC-CHA
CRMM_IC_MCM_CCLNKAssign ProfilesCA-GTF-IC-CHA
CRMM_IC_SPHQCCS SAPphone Queue MaintenanceCA-GTF-IC-CHA
CRMM_IC_SPHQACCS SAPphone Queue Assignment MaintCA-GTF-IC-CHA
CRM_ICI_TRACEICI Trace Display and ComparisonCA-GTF-IC-CHA

SAP Framework Tcodes

TcodeDescriptionModule
CRMM_IC_GFSIC Global Framework SettingsCA-GTF-IC-FRW
CRMS_IC_CHECKCheck System Settings and StatusCA-GTF-IC-FRW

SAP Software Agent Framework Tcodes

TcodeDescriptionModule
CRMC_SAF_ADVSAF: Advanced customizing for safCA-GTF-IC-SAF
CRMC_SAF_ADV_APPSAF: Customizing for applicationsCA-GTF-IC-SAF
CRMC_SAF_ADV_CLIENTSAF: Advanced customizing for safCA-GTF-IC-SAF
CRMC_SAF_ICKBKnowledge search attachmentCA-GTF-IC-SAF
CRMC_SAF_NR_FEEDBACKSAF: Number range CRM_EIFDBKCA-GTF-IC-SAF
CRMC_SAF_TOOLSAF Diagnosis ToolCA-GTF-IC-SAF
CRMC_SAF_WZ_APPSAF: Wizard for applicationsCA-GTF-IC-SAF
CRMC_SAF_WZ_COMPILESAF: Wizard for compilation serviceCA-GTF-IC-SAF
CRMC_SAF_WZ_KBSAF: Wizard BAdI Knowledge BaseCA-GTF-IC-SAF
CRMC_SAF_WZ_LESAF: Wizard for learning engineCA-GTF-IC-SAF
CRMC_SAF_WZ_RFCConfigure RFC DestinationsCA-GTF-IC-SAF
CRMC_SAF_WZ_SESAF: Wizard for seach engineCA-GTF-IC-SAF

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