SAP Customer Interaction Tables
Table | Description | Module |
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ECICWFINBFLT | Task Filter for Profile- for CIC Workflow Inbox | CS-CI |
EWFTRA | Front Office Call: Data Flow | CS-CI |
CICTOOLBAREXCL | CIC Application Toolbar Exclusions | CS-CI |
CACCEL | Online BDC transaction accelerator definition | CS-CI |
CCMADKEY_T | Call center detail key logging table | CS-CI |
CCM_NAVAREA | CCM Navigation Area Profile | CS-CI |
EWFPART | Front Office Configuration: Call Parameter: Text | CS-CI |
EWFFND | Front Office Configuation Determination | CS-CI |
EWCUSTENVGT | Customer Information Cluster Builder Profile: Text | CS-CI |
CCMCBQUES | Call center callback - Callback queue definition | CS-CI |
Full List of SAP Customer Interaction Tables